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HelpDesk/Support Technical Support IT Support

Bilingual IT Service Desk Analyst - Remote

Remote / Online - Candidates ideally in
Concord, Merrimack County, New Hampshire, 03306, USA
Listing for: CAI
Remote/Work from Home position
Listed on 2026-01-22
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 18 USD Hourly USD 18.00 HOUR
Job Description & How to Apply Below
A global technology services firm is seeking a Bilingual Service Desk Analyst to provide remote Level 1 technical support to English and Portuguese speakers. Responsibilities include troubleshooting technical issues via phone and email, ensuring excellent customer experiences, and documenting interactions efficiently. The ideal candidate will have strong problem-solving skills and a minimum of 6 months of experience in technical support or customer service.

Competitive compensation of $18 per hour plus benefits offered.
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