Principal Forward Deployed Engineer, AI; Remote

Principal Forward Deployed Engineer, AI (Remote)

Join Atlassian as a Principal Forward Deployed Engineer, AI (Remote).

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.

Overview

As a Principal Forward Deployed Engineer (FDE) at Atlassian, you’ll be at the forefront of applied AI, working directly with customers and cross‑functional teams to deliver innovative AI‑powered solutions. The FDE team partners with top organizations across industries, helping them leverage Atlassian’s AI capabilities to solve complex, real‑world problems. You’ll collaborate with product, engineering, and design, rapidly growing your technical and domain expertise while making a tangible impact on business outcomes.

This is a high‑visibility, high‑impact role for those who thrive in fast‑paced, ambiguous environments and are passionate about shaping the future of AI‑powered teamwork.

Responsibilities

• Lead the design, development, and deployment of AI/ML‑powered solutions tailored to customer needs, leveraging frameworks such as Tensor Flow, PyTorch, and agent‑based platforms (e.g., Lang Chain, Llama Index).

• Architect and implement robust application integrations using Python, JavaScript, or similar languages, focusing on APIs, microservices, and enterprise‑scale systems.

• Drive data‑driven solution development by analyzing complex datasets to extract insights and inform product direction.

• Champion the adoption of AI‑augmented workflow automation within customer environments, maximizing business value and operational efficiency.

• Oversee the end‑to‑end deployment of AI solutions into production, ensuring continuous evaluation, monitoring, and improvement.

• Navigate risk and compliance requirements, including AI risk assessment, data privacy (GDPR), and regulatory frameworks.

• Mentor and guide junior engineers, fostering a culture of innovation, collaboration, and continuous learning.

• Communicate complex technical concepts clearly to both technical and non‑technical stakeholders, creating concise artifacts for peers, partners, and leadership.

• Align technical solutions with business objectives, setting a clear vision for technological progress and measurable results.

Qualifications

• Bachelor’s or Master’s degree in Computer Science, Engineering, Data Science, or a related field.

• 10+ years of experience in backend software development.

• 5+ years of experience delivering impactful AI/ML solutions in production environments, including experience as a founding or forward‑deployed engineer in 0‑to‑1 product development.

• Deep expertise in applied AI/ML, including generative AI, LLMs, and agent‑based frameworks.

• Proficiency in Python, JavaScript, or similar languages, with experience in APIs, microservices, and enterprise integration.

• Demonstrated ability to solve complex, ambiguous problems and thrive in rapidly changing environments.

• Strong communication and collaboration skills, with experience influencing cross‑functional teams without formal authority.

• Experience with AI risk assessment, data privacy, and compliance (e.g., GDPR).

• Strategic and innovative thinking, with a track record of aligning technical solutions to business goals.

Optional but valued

• Experience with Atlassian Intelligence, Rovo AI, or AI‑powered Atlassian features.

• Familiarity with regulated industries (e.g., finance, healthcare).

• Experience deploying AI solutions to complex production systems at scale.

• Prior experience mentoring or leading engineering teams.

Our Perks & Benefits

Atlassian offers a wide range of perks and benefits designed to support you, your family, and help you engage with your local community. Offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit /perksandbenefits to learn more.

Compensation

Base pay ranges in the United States (Zone A, B,

C) are:

• Zone A: USD 206,100 – USD 269,075

• Zone B: USD 186,300 – USD 243,225

• Zone C: USD 171,900 – USD 224,425

This role…