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Bilingual Remote Service Desk Analyst; French/English
Remote / Online - Candidates ideally in
Helena, Lewis and Clark County, Montana, 59604, USA
Listed on 2026-01-20
Helena, Lewis and Clark County, Montana, 59604, USA
Listing for:
CAI
Full Time, Remote/Work from Home
position Listed on 2026-01-20
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Bilingual
Job Description & How to Apply Below
A global technology services firm is seeking a Bilingual Service Desk Analyst to provide Level 1 technical support. This full-time, remote position involves addressing customer requests through various communication channels and requires bilingual proficiency in English and French. The role demands excellent customer service skills and technical problem-solving abilities, with responsibilities including troubleshooting, ticket management, and adherence to performance targets.
A minimum of 6 months in a service desk role is required.
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