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Bilingual Remote Service Desk Analyst; French/English
Remote / Online - Candidates ideally in
Topeka, Shawnee County, Kansas, 66652, USA
Listed on 2026-01-20
Topeka, Shawnee County, Kansas, 66652, USA
Listing for:
CAI
Remote/Work from Home
position Listed on 2026-01-20
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
A global technology services company is seeking a Bilingual Service Desk Analyst to provide Level 1 support. This remote role requires strong customer service skills and troubleshooting abilities in both English and French. Responsibilities include diagnosing technical issues for users, ensuring ticket documentation, and maintaining service quality. The pay starts at $18 per hour, and the position requires working overnight shifts.
Ideal candidates have at least 6 months of service desk experience and a high school diploma.
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