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Hybrid Technical Support Analyst | Remote Eligible
Remote / Online - Candidates ideally in
Raleigh, Wake County, North Carolina, 27601, USA
Listed on 2026-01-20
Raleigh, Wake County, North Carolina, 27601, USA
Listing for:
SoftPro
Full Time, Remote/Work from Home
position Listed on 2026-01-20
Job specializations:
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support
Job Description & How to Apply Below
A leading software provider in Raleigh, NC is seeking a Technical Support Analyst to join their Customer Solutions team. This hybrid role involves providing technical support for applications and utilities, delivering high-quality customer service, and managing multiple priorities.
Applicants should have at least 2 years of customer service experience and a strong background in problem‑solving and troubleshooting, particularly with SQL tools, Windows Server, and Active Directory. Evening and weekend availability are also required.
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