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Remote Bilingual Service Desk Analyst; English/Portuguese
Remote / Online - Candidates ideally in
Hartford, Hartford County, Connecticut, 06112, USA
Listed on 2026-01-20
Hartford, Hartford County, Connecticut, 06112, USA
Listing for:
CAI
Full Time, Remote/Work from Home
position Listed on 2026-01-20
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Bilingual
Job Description & How to Apply Below
A technology services firm is seeking a Bilingual Service Desk Analyst to provide Level 1 support to English and Portuguese speakers. The role involves receiving requests, diagnosing issues, and delivering customer service via phone, email, or chat. The ideal candidate will have at least 6 months of experience in a similar role, possess strong troubleshooting skills, and be able to work weekdays from 6:00 am to 2:30 pm EST.
This full-time position offers a remote work environment.
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