Enterprise Agreement and Software Renewals Specialist
South Carolina, USA
Listed on 2026-01-20
-
IT/Tech
IT Support, IT Business Analyst, Cybersecurity, IT Consultant
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Your day at NTT DATA
The Enterprise Agreement and Software Renewals Specialist is responsible for managing the end-to-end lifecycle of enterprise software agreements, including renewals, migrations to Enterprise Agreements (EAs), and adoption strategies. This role focuses on driving customer retention, recurring revenue growth, and maximizing lifecycle rebates by ensuring timely renewals, identifying EA opportunities, and collaborating with global internal teams and OEM partners to deliver seamless execution and customer success.
To thrive in this role, you need to have:
Key Responsibilities:Opportunity Identification & Qualification
- Use tools and datasets (e.g., Cisco PXP, Cisco Commerce Workspace, SAP) to identify EA migration opportunities.
- Review opportunities with sales stakeholders and track decisions in Salesforce (SFDC).
- Qualify opportunities by obtaining client documentation and developing high-level sales strategies, including upsell/cross-sell opportunities.
- Manage a portfolio of existing customer contracts and subscriptions, tracking renewal dates and terms.
- Proactively engage customers ahead of renewal deadlines to discuss options, usage, and value delivered.
- Prepare renewal quotes and negotiate terms including pricing, entitlements, and service levels.
Proposal Development & Deal Support
- Create EA proposals including pricing, TCO analysis, and pitch decks.
- Manage deal registration and ensure SFDC updates.
- Partner with global internal teams and OEM partners to align strategy and support for deal closure.
Lifecycle Adoption & Reporting
- Drive client onboarding and adoption processes and monitor progress via NTT DATA and Vendor platforms.
- Track lifecycle milestones and escalates gaps or delays to stakeholders.
- Report on lifecycle rebate performance and incorporate lifecycle metrics into renewal strategies.
Education:
Technical Knowledge:
- Expertise in OEM partner software portfolios and EA models.
- Familiarity with subscription-based offerings and ROI/TCO analysis.
- Strong negotiation and executive-level communication skills.
- Experience in complex deal structuring and value-based selling.
- Proven ability to work effectively with global internal teams and external OEM partners across regions and functions.
Certifications:
- Proficiency in Salesforce, Excel, PowerPoint.
- OEM partner certifications (e.g., Cisco Sales Expert, CCNA) preferred.
- Bachelor's degree or equivalent in information technology/systems or sales or a related field.
- 8–10 years in IT solution sales or renewals; 5+ years in software/subscription lifecycle management.
- Strong track record of cross-functional and global collaboration.
- Advanced Sales and/or Technology experience (Managed IT Services, Systems Integration, Hosting, Subscription Software Services, IT Management).
- Advanced experience and success in solution-based selling, preferably related to specific domain (GTM) related software and products.
- High degree of related experience in account and/or client management.
Remote Working
About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future.
As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).