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Bilingual Remote Service Desk Analyst; French/English
Remote / Online - Candidates ideally in
Concord, Merrimack County, New Hampshire, 03306, USA
Listed on 2026-01-20
Concord, Merrimack County, New Hampshire, 03306, USA
Listing for:
CAI
Full Time, Remote/Work from Home
position Listed on 2026-01-20
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Bilingual
Job Description & How to Apply Below
A global technology services firm is seeking a Bilingual Service Desk Analyst. In this role, you'll provide Level 1 technical support, diagnosing issues over phone, email, or chat. A strong customer service orientation and bilingual proficiency in English and French are essential. Applicants should have at least 6 months of experience in a service desk role and must demonstrate troubleshooting skills and a detail-oriented approach.
This is a full-time remote position with designated shifts.
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