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Bilingual Remote Service Desk Analyst; French/English
Remote / Online - Candidates ideally in
Pierre, Hughes County, South Dakota, 57501, USA
Listed on 2026-01-20
Pierre, Hughes County, South Dakota, 57501, USA
Listing for:
CAI
Remote/Work from Home
position Listed on 2026-01-20
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Bilingual
Job Description & How to Apply Below
A global technology services firm is seeking a Bilingual (French/English) Service Desk Analyst to provide level 1 support to users. This remote position requires a minimum of 6 months in a similar role and strong customer service skills. Key responsibilities include troubleshooting technical issues via phone, email, or chat, and ensuring documentation of all tickets. Candidates must be bilingual in English and French and possess excellent communication and problem-solving skills.
The role offers a pay rate of $18 per hour plus bonuses.
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