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Remote Bilingual Service Desk Analyst; English/Portuguese
Remote / Online - Candidates ideally in
Des Moines, Polk County, Iowa, 50319, USA
Listed on 2026-01-20
Des Moines, Polk County, Iowa, 50319, USA
Listing for:
CAI
Full Time, Remote/Work from Home
position Listed on 2026-01-20
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A global technology services firm is seeking a Bilingual Service Desk Analyst to provide remote Level 1 technical support for English and Portuguese speaking users. The role involves managing customer requests, troubleshooting issues, and delivering exceptional customer service. Candidates must have at least 6 months of experience in a Service Desk or technical support role, along with strong communication and problem-solving skills.
This is a full-time position with a focus on service excellence and customer satisfaction.
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