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Bilingual Remote Service Desk Analyst; French/English
Remote / Online - Candidates ideally in
Madison, Dane County, Wisconsin, 53774, USA
Listed on 2026-01-20
Madison, Dane County, Wisconsin, 53774, USA
Listing for:
CAI
Full Time, Remote/Work from Home
position Listed on 2026-01-20
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
A global technology services firm is seeking a Bilingual Service Desk Analyst to provide remote Level 1 technical support. This role involves assisting users with technical issues and ensuring an excellent customer experience, requiring proficiency in both English and French. Candidates should have prior experience in customer service and be capable of troubleshooting IT issues. The position is full-time with a scheduled shift in the early morning hours and offers a competitive hourly wage plus bonuses.
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