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Bilingual Remote Service Desk Analyst; French/English
Remote / Online - Candidates ideally in
City of Albany, Albany, Albany County, New York, 12201, USA
Listed on 2026-01-20
City of Albany, Albany, Albany County, New York, 12201, USA
Listing for:
CAI
Full Time, Remote/Work from Home
position Listed on 2026-01-20
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Bilingual
Job Description & How to Apply Below
Location: City of Albany
A global technology services firm is seeking a Bilingual (French/English) Service Desk Analyst to provide Level 1 support remotely. Responsibilities include troubleshooting technical issues, documenting requests, and delivering exceptional customer service. Candidates should have at least 6 months of customer service and tech support experience, along with strong bilingual communication skills. This full-time role offers a competitive salary of $18 per hour along with a language bonus, medical benefits, and a 401k retirement plan.
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