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Remote Bilingual Service Desk Analyst; English/Portuguese
Remote / Online - Candidates ideally in
Indianapolis, Hamilton County, Indiana, 46262, USA
Listed on 2026-01-20
Indianapolis, Hamilton County, Indiana, 46262, USA
Listing for:
CAI
Full Time, Remote/Work from Home
position Listed on 2026-01-20
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
Location: Indianapolis
A global technology services firm is seeking a Bilingual Service Desk Analyst to provide Level 1 technical support to users in English and Portuguese. Responsibilities include diagnosing issues over phone, email, or chat, troubleshooting hardware and software, and ensuring excellent customer service. This full-time remote role requires strong attention to detail and problem-solving skills, along with 6 months of experience in a Service Desk role and bilingual capabilities.
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