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Bilingual Remote Service Desk Analyst; French/English
Remote / Online - Candidates ideally in
Hartford, Hartford County, Connecticut, 06112, USA
Listed on 2026-01-20
Hartford, Hartford County, Connecticut, 06112, USA
Listing for:
CAI
Full Time, Remote/Work from Home
position Listed on 2026-01-20
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
A global technology services firm is seeking a Bilingual (French/English) Service Desk Analyst to provide Level 1 technical support to users remotely. Responsibilities include troubleshooting hardware and software issues, ensuring excellent customer service, and managing support tickets. Ideal candidates should have at least 6 months of experience in a related role, strong communication and problem-solving skills, and be bilingual in English and French.
This full-time position offers a schedule primarily during 3rd shift hours.
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