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Technical Support IT Support

Senior Escalation Engineer — Remote MedTech Troubleshooter

Remote / Online - Candidates ideally in
Raleigh, Wake County, North Carolina, 27601, USA
Listing for: Fujifilm
Remote/Work from Home position
Listed on 2026-01-20
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading medical software company is seeking a skilled team member to join their Escalation team in Raleigh, NC. This role involves troubleshooting complex software issues and requires strong analytical and problem-solving skills. Ideal candidates have a background in computer science and experience with Microsoft Windows Server environments and web technologies. A commitment to delivering solutions quickly is essential, along with excellent communication capacity.

This position allows for remote work and occasionally requires up to 10% travel.
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Position Requirements
10+ Years work experience
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