Principal Solution Engineer

Principal Solution Engineer

Remote U.S.

Certinia delivers a Services-as-a-Business platform that powers and connects all aspects of services operations, from services estimation and delivery to customer success management and financial planning and accounting. The company’s Professional Services Automation (PSA), Customer Success (CS), and Financial Management (FM) solutions—delivered on Salesforce’s leading cloud platform—provide the ability to run a connected services business, deliver with intelligence, and achieve business agility.

Headquartered in Austin, Texas with presence around the world, Certinia is backed by Haveli Investments, TA Associates, General Atlantic and Salesforce Ventures. For more information, visit

Solution Engineers are trusted advisors focused on customer success. Through world-class demonstrations and engaging customer stories, we paint a compelling, innovative, and unique vision of transformation for our customers. We continually grow our solution expertise, knowledge of the competition, and value centric presentation skills. Beyond deal execution, we partner with the larger organization by supporting pipeline generating activities, contributing to sales enablement and providing market feedback to development.

This role will focus on the industry’s number 1 ranked solution for Professional Services Automation.

• Fully understand the requirements and priorities of customers and prospects through discovery

• Partner with Account Executives to deliver engaging, value‑centric demonstrations that differentiate Certinia

• As the solution expert, you will co‑own opportunities throughout the sales cycle

• Develop and grow expertise related to Certinia solutions, the Salesforce platform, partner applications, and the competitive landscape

• Partner with Marketing and Alliances to support field events

• Support enablement initiatives throughout the organization

• Assist in responding to RFIs and RFPs

• Minimum 5 years of experience as a pre‑sales professional supporting enterprise applications OR 5+ years as a consultant demonstrating domain expertise

• Strong presentation skills and customer‑facing acumen

• Experience and/or desire to work with rapidly changing technology

• Ability to multi‑task, communicate priorities, and manage time effectively

• Up to 30% travel

• Experience working with Professional Services Automation solutions

• Experience working with Salesforce CRM

• Domain expertise in professional service organizations.

• Previous experience working in a sales organization at a software company

• Prior experience with the following software applications:
  Oracle People Soft, Oracle Fusion, SAP ERP, SAP Business ByDesign, Workday, Netsuite Open Air, Changepoint, Kimble PSA, Quickbooks, or other similar ERP software

Salary Range: $167,000 - $209,000
Certinia annually assesses our compensation and benefits strategies to ensure a best‑in‑class total rewards package. New hire base pay is dependent on job‑related, non‑discriminatory factors such as experience, tenure, growth potential, team parity, geo, etc. Base pay is one part of the Total Rewards that Certinia provides to compensate and recognizes employees for their work. Certinia provides other elements including best‑in‑class benefits, variable pay offerings, remote work opportunities, flexible time off, parental leave, 401(k), HSA and FSA plans, and more.