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Bilingual Remote Service Desk Analyst; French/English
Remote / Online - Candidates ideally in
Washington, District of Columbia, 20022, USA
Listed on 2026-01-20
Washington, District of Columbia, 20022, USA
Listing for:
CAI
Full Time, Remote/Work from Home
position Listed on 2026-01-20
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Bilingual
Job Description & How to Apply Below
A global technology services firm is seeking a Bilingual Service Desk Analyst to provide Level 1 technical support remotely. Candidates should be bilingual in English and French, have at least six months of customer service experience, and possess strong troubleshooting skills. The role involves assisting users with technical issues through various communication channels and ensuring proper documentation of all interactions.
This is a full-time remote position with specific shift hours.
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