Sr Clinical Integrations Analyst WFH

Description Job Summary and Qualifications

Department: PSG Ambulatory EHR Clinical Integrations - The Clinical Integrations team collaborates with external and internal departments for requirements definition, deployment, testing and support of clinical interface and clinical integration technology across multiple EHRs within Physician Services Group. This includes all phases of the product development lifecycle including but not limited to determining the validity of the business justification and ROI, outlining clinical workflows related to the vendor product within the EHR, testing and validating vendor products & services, determine the educational and communication strategy, leading to successful implementation and continuous support and optimization post implementation.

• Daily Management and Optimization of the clinical content, including Laboratory and Radiology order databases, across the enterprise Electronic Health Record’s various vendors and versions
• Collaborates with SR Clinical Analyst judgement to determine best practices and workflows in the customization, implementation and optimization of laboratory/radiology interfaces and device integrations.
• Implementation activities for functionality deployments such as vendor system enhancements and upgrades
• Collaborate with multiple departments on the facilitation and implementation of interfaces and integrations. This includes gathering requirements, configuration needs, customization, testing, maintenance, and post-implementation optimization.
• Uses technical knowledge to bridge the gap between clinical/non-technical users and technical to resolve issues
• Work in partnership with a variety of group members, both functional and technical, across HCA and other organizations to define requirements, resolve issues, and meet deadlines.
• Collaborate with business representatives at all levels of the organization and across the enterprise, consistently delivering high-quality services while working on multiple complex projects/engagements.
• Facilitate the definition and analysis of business needs and requirements for a transformed business, new and/or enhanced products, services, or optimized business processes
• Other duties as required

• Understand new clinical LIS/RIS and device integration requests and how the vendor products support, enhance, and facilitate the current need in clinical workflows
• Pursue and develop a solid understanding of the design architecture, data flow, and functionality of the vendor product
• Use technical knowledge to gather and document requirements as well as design, write, and implement test plans for new implementations and product upgrades
• Work hands on with cross-functional teams, to validate and perform gap analysis between new functionality and business needs
• Maintain the clinical content of the integration throughout the life-cycle of the vendor relationship
• Provide clinical application analysis, build, and validation of processes as needed
• Maintain a deep knowledge level of all custom-built integration technology

• Understand HL7 language versions (2.3, 2.5, FHIR) and participate in troubleshooting any issues with the EHR and integrations using tools such as smart HL7 or HL7 spy
• Understand data analytic tools and documentation methods
• Utilize SQL and SQL database knowledge to develop queries for data and be able to validate if the query was successful in pulling the correct data
• Utilize knowledge of standard nomenclature to map specific tests or exams to the appropriate code
• Research updates to MACRA/MIPS value sets and include those updates within the EMR to the tests or exams used within those measures

• Coordinate communication and training to the field and product teams around the enterprise for new integrations
• Triage issues occurring in the implementation process; provide ongoing consultation by analyzing issues, aligning resources, and facilitating resolutions
• Learn, understand, and identify problems and recognize core issues within the Electronic Health Record and vendor integration
• Coordinates with other clinical teams to establish and support processes necessary to ensure data integrity within and across multiple EHRs and other clinical information systems or applications
• Maintain ongoing positive relationships with vendor and internal teams

• Trains analysts through on the job training and orients new employees on departmental process and enterprise standards
• Ability to plan and coordinate activities, manage priorities, personal, and employee time effectively, distribute workloads, and delegate responsibility and authority without loss of supervisory control.
• Thinks and acts independently, starts new assignments and opportunities without prompting, contributes ideas and projects, and promptly addresses problems
• Works with minimal supervision to lead various projects (both large and small scale) in defining, documenting,…