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Remote Technical Support Specialist - Enterprise Solutions

Remote / Online - Candidates ideally in
Washington, District of Columbia, 20022, USA
Listing for: EBSCO Information Services
Full Time, Remote/Work from Home position
Listed on 2026-01-20
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A leading information service provider is seeking a Technical Support Representative to offer technical assistance for software and solutions. The role involves troubleshooting customer issues through phone and email, collaborating with internal teams, and educating clients on product features. The ideal candidate should have 2 years in support, excellent communication skills, and proficiency with ticketing systems. This is a full-time remote position, offering competitive pay and generous benefits, including healthcare and retirement plans.
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