Dynamics 365 Operations Specialist

InCycladwe work with top international IT companies in order to boost their potential in delivering outstanding, cutting-edge technologies that shape the world of the future. We are seeking a highly experienced Operations Specialist – Dynamics 365 to join our remote development team. The role focuses on ensuring smooth day-to-day platform operations, supporting end users, and maintaining high service quality across business processes.

• Type of project: IT Services
• Project length:
  January 2026-July 2026 with option to extension
• Only candidates with citizenship in the European Union and residence in Poland

• Design, develop, and deploy machine learning models for production environments
• Manage day-to-day operational tasks within the Dynamics 365 environment
• Support end users with platform navigation and functional troubleshooting
• Monitor workflows, dashboards, and reports to ensure smooth operations
• Identify, analyze, and resolve operational issues in collaboration with stakeholders
• Document operational processes, FAQs, and best practices related to Dynamics 365 usage
• Ensure effective communication and timely resolution of user requests
• Strong understanding of Dynamics 365 navigation and core functionalities
• Background in Business Analysis, System Analysis, or Testing is preferred
• Experience supporting business users in an enterprise application environment
• Strong problem‑solving and analytical skills
• Excellent communication skills and ability to work independently in a remote setup

• Full‑time job agreement based on B2B and employment contract
• Private medical care with dental care (covering 70% of costs) + rehabilitation package. Family package option possible
• Multisport card (also for an accompanying person)

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