Remote IT Help Desk Technician
Remote / Online - Candidates ideally in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-01-20
Boston, Suffolk County, Massachusetts, 02298, USA
Listing for:
Empower AI
Remote/Work from Home
position Listed on 2026-01-20
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support, Desktop Support
Job Description & How to Apply Below
A leading technology firm is seeking a Junior Computer User Support Specialist to provide remote IT support for their clients. This role involves resolving trouble tickets, offering technical assistance via phone and email, and documenting issues. Candidates should have a High School Diploma, experience in Windows desktop support, and the ability to communicate effectively. The work may require some physical attendance and adherence to security protocols.
A background in customer service is highly advantageous.
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