Project Coordinator

Terrasmart
2685 Northridge Dr NW
Walker, MI 49544, USA

Description Position Summary The Project Coordinator position will provide internal support to the Outside Sales Representatives through managing relationships with current or prospective customers, working with the Sales Team on presentations, reporting, data collection, and analyses.
What You’ll Do:

• Serve as a primary point of contact for customers, managing relationships through email and phone with a focus on responsiveness and professionalism.
• Partner with Sales Representatives to support customer presentations, site visits, proposals, RFQs, and warranty-related quotes and orders.
• Provide light technical support across eBOS products, resolving routine issues and escalating more complex matters as needed.
• Act as the internal point of contact for project logistics, ensuring materials are scheduled, tracked, and delivered on time.
• Track and communicate project status for opportunities in the sales pipeline and pre-project phases.
• Collaborate with Estimating, Project Management, Design, Engineering, and Manufacturing to confirm project details, timelines, and readiness.
• Ensure accurate and timely processing of purchase orders, contracts, change orders, RMAs, and other required documentation.
• Prepare project updates and reports for customers, internal teams, and management.
• Troubleshoot issues independently when possible, applying sound judgment to resolve problems prior to escalation.
• Support post-project closeout activities, including lien waivers and warranty transfers, and contribute to an overall positive customer experience through timely communication and coordination.

What You Bring:

• Associate or 2-year degree in Sales, Project Operations, or Related
• 2+ years of Sales experience
• Strong analytical thinking, problem-solving abilities, and attention to detail
• Excellent communication and collaboration skills; ability to work cross-functionally and self-direct work.

Please note:

Sponsorship is not available for this opportunity. Hybrid Role:
This position has both in-office and remote work requirements.
Only candidates who currently live within a commutable distance to Grand Rapids, MI will be considered for this opportunity.
Why Terrasmart? Outstanding Employee Benefits Package:
Medical, Dental, Vision, Life Insurance, STD/LTD, 401(k) with company match Meaningful Work in the Renewable Energy Industry Team-oriented culture Opportunities for career development and advancement Integrity and excellence are at the heart of everything we do. Our focus is on hiring and developing the best talent available and creating a rewarding, challenging and safe workplace for everyone. We are a team-based organization.

We listen carefully to our people and to our clients so we can build an organization that meets their needs and exceeds their expectations. We are committed to our customers and our employees and helping them grow to their fullest potential. Surpassing our competition has made us the industry leader; a position we will strive to enhance. EEO and ADA Terrasmart is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, religion, national origin, arrest record, ancestry, age, physical or mental disability, sexual orientation, transgender status, genetic information, marital status, citizenship status, veteran status, pregnancy, or any other status protected by federal, state or local law.

Upon request and consistent with applicable laws, Terrasmart will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.

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