Digital Accessibility Associate

We believe information should be accessible to everyone. We are looking for a detail‑obsessed Digital Accessibility Associate to join our team. You will be the bridge between digital documents and the people who need to read them. By transforming PDFs into fully compliant, accessible documents, you ensure every Arizonan has equal access to critical government resources.

We need someone who is thorough and precise who is ready to dive in and make a difference.

What Success Looks Like

The Goal:
You will take ownership of document remediation, ensuring our digital documents meet strict WCAG 2.1 AA and PDF/UA standards.

The Impact:
Your work directly enables people using screen readers and other assistive technologies to access vital information. You aren't just "fixing files;" you are removing barriers.

Day to day activity: A Digital Accessibility Associate is a person that will work to use software to fix accessibility issues in PDF documents– making them usable for people with disabilities, often by adding tags, ensuring correct reading order, providing alt text for images, and fixing other structural problems to meet standards like WCAG and PDF/UA.

The Toolbox:
This position will require the use of tools like Grackle, and Adobe Acrobat Pro to add semantic structure, making PDFs understandable by assistive technologies like screen readers,

• Eagle‑Eyed Attention to Detail:
  You spot the extra space, the misaligned margin, and the missing tag that everyone else ignores. Precision is your middle name.
• Analytical Mindset:
  You enjoy looking at a complex layout and figuring out the logical puzzle of how it should be read.
• Software Savvy:
  You learn tools quickly. Whether it’s PDF remediation software or a new workflow tool, you aren't afraid to click around and figure it out.
• Process‑Driven:
  Accessibility relies on standards. You are comfortable following strict project requirements and compliance rules without cutting corners.

• Experience building web pages or knowing HTML/CSS. (If you know what a tag is, you’re already halfway there!)
• Familiarity with Title II of the ADA and WCAG 2.1 Level AA.
• Holding credentials like the IAAP CPACC or similar accessibility certifications.
• Experience with Grackle and Adobe Acrobat Pro.

Logistics Location
- This position offers the flexibility of remote work following the initial training period. Please note that all onboarding and training sessions are conducted in-person. This training is estimated to last 1-2 weeks, pending the training progress and learning curve.

Required Skills: experience with using business software's Interviews may be onsite or remote.

Requisition  : #9479

3‑month assignment

• Jan 16 2026
• Phoenix, AZ