Senior Technical Trainer; Remote

As a global leader in cybersecurity, Crowd Strike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on Crowd Strike to keep their businesses running, their communities safe and their lives moving forward.

We’re also a mission-driven company. We cultivate a culture that gives every Crowd Striker both the flexibility and autonomy to own their careers. We’re always looking to add talented Crowd Strikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters?

The future of cybersecurity starts with you.

We are seeking an experienced Cyber Security Technical Trainer to drive the technical and commercial proficiency of our global sales and solutions engineering partners. In this role, you will serve as an architect of partner success, developing and delivering expert instruction on the Crowd Strike platform. A main focus is to train the trainers at our distributors.

Location:

Preferably in Austin, TX but open to remote in the USA.

• Deliver high-impact instructor‑led training (ILT)—both virtual and in‑person—spanning the entire sales lifecycle, from initial opportunity identification and value positioning to the delivery of world‑class “outcome‑based” technical demonstrations, health checks, risk reviews, and Proof of Value (POV) engagements.
• Enable AEs and SEs to articulate the intersection of business value and technical superiority, ensuring they deliver the right solutions to complex prospect environments.
• Leverage deep expertise in IT infrastructure, including data centers, cloud, SaaS and networking, to provide context‑rich training.
• Execute Train‑the‑Trainer (T3) instruction to certify partners, providing ongoing mentorship to ensure global instructional quality.
• Maintain subject matter technical and commercial expertise across the Crowd Strike portfolio and deep understanding of the competitive landscape.
• Maintain a rigorous continuous learning cadence, staying current on the evolving threat landscape and industry trends through consistent technical and commercial upskilling, ensuring “lead‑from‑the‑front” subject matter expertise with hands‑on experience in Falcon via personal learning and shared labs.
• Demonstrate the technical agility to master and deliver training on Crowd Strike’s Agent AI solutions across use cases.
• Monitor training performance metrics to provide strategic recommendations for content enhancement and instructional design.
• Leverage data‑driven insights to evaluate the impact of enablement programs and track participant mastery, ensuring learning outcomes translate directly into field performance.
• Evaluate the readiness of prospective trainers, ensuring a consistent, world‑class enablement experience across the global partner network.
• Act as an evangelist for new products, solutions, and initiatives, fostering internal momentum while leveraging performance metrics to optimize curriculum impact and ensure global partner readiness.
• Collaborate with instructional designers to enhance existing content and develop new courses by providing subject matter expertise and real‑world implementation feedback.
• Collaborate closely with our Alliances and Solution Architecture teams to effectively prioritize and focus on key partner initiatives and regional plans.
• Act as a cross‑functional bridge between the field and Crowd Strike internal teams to ensure that enablement assets, product direction, and marketing strategies align with the evolving commercial and technical requirements and competitive challenges encountered by our global partners.

• 10+ years experience in presales engineering, technical training, or consulting within the cybersecurity industry.
• Practical, hands‑on expertise in one or more of the following enterprise cybersecurity areas: SOC operations, SIEM/SOAR, EDR/XDR, Threat…