Instructional Technologist

Job Description: Our great client in Milwaukee, WI has an immediate opening for an Instructional Technologist. If you are interested please apply with resume to [email protected].

• Manage and administer content on current learning management system (Docebo) and supporting technologies in support of Field Learning and Development and key stakeholder requirements.
• Create and administer processes to streamline the management of LMS content and support the efficiency and effectiveness of the process.
• Provide exceptional learner support service, handling calls, emails, open tickets, and troubleshooting for field LMS users.
• Understand and administer user roles, granting access and role-based user permissions as appropriate.
• Stay on top of and communicate Docebo enhancements, release schedules, and integration opportunities that impact and enhance our user experience in partnership with digital product partners.
• Develop and facilitate training on the effective use of the LMS, including in-person/virtual classes, guides/best practices for our LMS experience, and quick how-to guides for other LMS admins.
• Maintain LMS system documentation and knowledge articles.
• Support the creation, maintenance and reporting of metrics via the LMS and other metrics software in support of learning solutions.
• Partner with division and other home office partners and stakeholders to understand current and future system and support requirements.
• Collaborate with IT partners on system operations and support.
• Understand and streamline regulatory requirements.
• Understand the capabilities of how the LMS integrates with course authoring tools and other internal platforms to drive a consistent and cohesive learning experience for the end user.
• Help support Workday (Home Office LMS) when content may need to reside, be assigned, and reported on for field and home office users.
• Assist with automated assignments to learners based on set criteria and rulesets.

• Minimum 1-3 years of experience working in a corporate training organization with responsibility for the learning management system administration and support preferred.
• Experience with Learning Management Systems, specifically Docebo and Workday.
• Experience with SCORM standards, specifically SCORM 1.2 and 2004 (3rd and 4th edition).
• Familiar with Articulate Storyline and Rise.
• Strong ability to work independently, problem solve, make decisions, and communicate to all stakeholders and learner-facing roles.
• Analyze problems independently, while bringing new perspectives and creative solutions to the table for stakeholders to consider while taking a client-first approach.
• Ability to work effectively with cross-departmental teams.

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.

Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844‑463‑6178.