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Field Service & Support Rep - South Region

Remote / Online - Candidates ideally in
Pensacola, Escambia County, Florida, 32573, USA
Listing for: Medtronic
Remote/Work from Home position
Listed on 2026-01-20
Job specializations:
  • IT/Tech
    Technical Support, IT Support, Medical Imaging
Salary/Wage Range or Industry Benchmark: 109200 USD Yearly USD 109200.00 YEAR
Job Description & How to Apply Below

Employer Industry: Medical Technology

Why consider this job opportunity:
  • Salary up to $109,200
  • Eligible for short-term incentive through the Medtronic Incentive Plan (MIP)
  • Comprehensive benefits package including health, dental, vision insurance, and tuition assistance
  • Opportunity for career advancement within a global leader in healthcare technology
  • Remote work flexibility with 75% travel for collaboration and project completion
  • Inclusive culture that values diverse perspectives and innovation
What to Expect (Job Responsibilities):
  • Provide in-house repair service and on-site technical support for medical devices
  • Offer technical advice to customers, sales personnel, and healthcare professionals
  • Serve as a liaison between sales personnel and customers on technical issues
  • Conduct technical presentations at sales meetings and customer locations
  • Troubleshoot and diagnose malfunctions to ensure timely resolution
What is Required (Qualifications):
  • Bachelor's Degree
  • Minimum of 2 years of relevant experience, or advanced degree with 0 years of experience
  • Strong communication skills to effectively liaise with customers and partners
  • Technical background with proficiency in troubleshooting and repair
  • Ability to read and understand schematics and engineering drawings
How to Stand Out (Preferred Qualifications):
  • Previous experience as a Technician/Field Services within the medical device industry
  • Familiarity with orthopedic anatomy, surgical protocol, and medical terminology
  • Experience with commonly used test equipment (e.g., dosimeters, power supplies)
  • Knowledge of FDA regulations related to medical devices
  • Excellent analytical skills and ability to communicate complex technical issues clearly

#Medical Technology #Healthcare Innovation #Career Growth #Remote Work #Technical Support

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