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IT Support Technical Support

Lead AI Platform Support Engineer - Remote

Remote / Online - Candidates ideally in
Wilmington, New Hanover County, North Carolina, 28412, USA
Listing for: Vantaca, LLC
Remote/Work from Home position
Listed on 2026-01-20
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Job Description & How to Apply Below
A growing AI technology company is seeking a Technical Support Engineer to resolve technical escalations and improve support processes. Responsibilities include troubleshooting C# code, diagnosing API failures, and collaborating with various teams to enhance customer experience. Ideal candidates will have 2-4 years of C#/.NET experience and possess strong debugging skills. The role offers flexible work arrangements, competitive benefits including unlimited PTO, and opportunities for professional development.
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