Legal Tech Pre-Sales​/Customer Solutions Consultant – Global SaaS. Remote

Ready to bring your technical expertise to a role where every conversation, every demo, and every solution truly makes an impact?

At Actionstep
, we’re looking for a Pre‑Sales Customer Solutions Engineer who thrives at the intersection of technology and customer success. This is your chance to join a fast‑growing global SaaS company that’s reshaping how midsize law firms run their businesses.

If you’re excited by problem‑solving, energized by collaboration, and motivated by the opportunity to help customers unlock the full power of innovative legal tech, we’d love to meet you.

Step into a role where your skills will shine, your ideas will be heard, and your work will directly shape the success of law firms around the world.

Pre‑Sales Customer Solutions Engineer

Hybrid – London (Kings Cross) with travel to client sites as required

Competitive Salary and Bonus possibilities

Company:
Comprehensive legal business management platform for midsize law firms.

Pedigree:
Fast growing, dynamic SaaS business with a global customer base and team.

Key Strengths

• Excellent communicator with customers and internal teams; confident saying no when needed.
• Strong relationship builder – personable, empathetic, and able to understand customer needs.
• Curious and eager to learn; stays current with technology and industry trends.
• Technically confident and quick to learn new technologies.

Experience & Qualifications

• Bachelor’s degree (or equivalent) in a relevant field, or equivalent experience.
• Proven experience in sales engineering or technical pre‑sales within tech.
• Strong communication and presentation skills; able to explain complex accounting concepts to all audiences.
• Strategic thinker with strong problem‑solving abilities.
• Willingness to travel for on‑site customer work.
• Experience with
• Knowledge or exposure to the legal industry.
• Able to work independently and as part of a team.
• Strong multitasking and workload management skills.
• Excellent communication and interpersonal skills.
• Team‑oriented and collaborative mindset.

What we offer in return

• Further develop and grow your sales technique with the support and sponsorship of your sales leadership.
• Competitive salary and bonus possibilities.
• Pension contributions.
• Private medical, dental and life insurance.
• Socials, lunches and team‑building events.
• Outstanding office in Kings Cross, with free barista‑made espresso drinks and free beer on tap.
• Relaxed and friendly team who genuinely care about and trust one another.
• Fantastic training and development opportunities.

If you’re ready to elevate your career, deepen your technical impact, and join a team that values curiosity, collaboration, and growth, we want to hear from you. Actionstep is the place to do your best work – supported, empowered, and surrounded by people who genuinely care.

Don’t wait to take the next step. Apply now and help us build the future of legal practice management.