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Senior IT Service Desk Lead Touch
Remote / Online - Candidates ideally in
Albuquerque, Bernalillo County, New Mexico, 87101, USA
Listed on 2026-01-19
Albuquerque, Bernalillo County, New Mexico, 87101, USA
Listing for:
Edgewater Federal Solutions, Inc.
Remote/Work from Home
position Listed on 2026-01-19
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
A leading government contracting firm is seeking a Senior Help Desk Specialist located in Albuquerque, New Mexico. This role focuses on delivering high-touch IT support to a major national laboratory's workforce, ensuring effective service delivery and continuous improvement. Candidates should have substantial experience with Service Now and possess strong analytical and communication skills. This position requires an associate's degree and at least 3 years of relevant experience.
US citizenship is mandatory and the ability to obtain a DOE Q Clearance is essential. Onsite work is required weekly with potential remote work.
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Position Requirements
10+ Years
work experience
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