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Customer Support Analyst - DoD Finance App

Remote / Online - Candidates ideally in
Nashville, Davidson County, Tennessee, 37247, USA
Listing for: SMX
Remote/Work from Home position
Listed on 2026-01-19
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Consultant
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A technology solutions provider is seeking a Customer Support Analyst to serve as the primary point of contact for users of a DoD financial management application. This role involves responding to user inquiries, managing service desk tickets, and collaborating with cross-functional teams. Ideal candidates should have strong communication skills, analytical thinking abilities, and an active Secret Clearance. The position promises engagement with users, supporting their needs efficiently while continuously improving processes.

Remote work options may be available.
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