Lead Product Designer

✨ Real Impact, Real People: Our mission at Point is to make home ownership more valuable and accessible. Your work directly helps homeowners access their wealth, achieve financial flexibility, and realize life changing goals.

✨ Funding: With over $175M raised from top investors like Andreessen Horowitz, West Cap, Greylock, and Prudential, we’re scaling fast! You have the opportunity to join us at a pivotal stage.

✨ Game-changing Product: We're building a category defining company in home equity. We’ve earned a 4.7 Trustpilot rating and an A+ from the BBB, a testament to the value we provide to our 15,000+ customers.

✨ Remote First Culture, Genuine Connection: Work from anywhere in the U.S., while staying closely connected through virtual collaboration, team gatherings, and a people-first culture.

Point is seeking a Lead Product Designer on our Growth team—someone with a passion for understanding customers deeply, fine-tuning conversion levers, experimenting, and questioning assumptions. Home Equity Investments can be life-changing for our customers, but helping homeowners understand and trust a financial product that doesn’t behave like a traditional loan, and can’t be explained with a single rate or monthly payment, is an evergreen challenge.

This role will have a unique impact on the overall success of Point, as you’ll design and iterate on the flows and interactions that influence whether homeowners move forward, drawing on customer interviews, product analytics, and A/B testing to build trust, reduce friction, and increase conversion.

Design and own top-of-the-funnel customer flows that shape how homeowners explore our product, understand it, and move forward.

Lead customer research through discovery interviews, usability testing, and surveys.

Partner on product analytics and experimentation to identify friction and hesitation, and design solutions that measurably improve conversion.

Design and iterate on AI-assisted experiences that help homeowners get answers and build confidence.

Influence what gets built by shaping product decisions and priorities.

Collaborate closely with Product, Engineering, Marketing, Sales, Data, and Content to drive alignment and execution.

Communicate design work and rationale clearly to stakeholders, incorporating feedback and navigating tradeoffs.

Contribute to a strong design team culture by refining how we work, sharing learnings, and making design impact visible across the organization.

5+ years of experience designing complex, consumer-facing digital products with clear ownership over outcomes.

Demonstrated ability to independently tackle ambiguous design problems.

Deep experience in user research, including discovery, synthesis, and applying insights to product decisions.

Proven track record of improving conversion and engagement through experimentation and iteration.

Strong judgment in balancing customer needs, business goals, and technical constraints.

Comfortable working with product analytics and experimentation to evaluate impact and guide design direction.

Able to influence product direction through clear thinking, strong craft, and well-communicated rationale.

Fluency in Figma and collaborative, iterative product design practices.

Nice to have:

Background in fintech or other regulated, trust-sensitive domains.

Experience integrating AI-assisted tools or agents into existing product flows and customer experiences.

Generous health benefits: We provide comprehensive medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA).

Unlimited paid time off: Recharge with unlimited paid time off and 10 company holidays.

Flexible remote and onsite work: Our teams work from many different locations and time zones. We support fully remote work and also have an amazing in-person environment in our downtown Palo Alto, CA HQ.

Fully paid parental leave: Point will supplement state Paid Family Leave (PFL) so employees receive 100% of their regular base pay, plus two additional weeks of fully paid leave after state PFL ends. In states without PFL, Point offers up to 8 weeks of paid parental…