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Technical Support Cloud Computing IT Consultant

Senior Enterprise CSM - Remote, AWS & Cloud Resilience

Remote / Online - Candidates ideally in
North Carolina, USA
Listing for: Arpio
Full Time, Remote/Work from Home position
Listed on 2026-01-19
Job specializations:
  • IT/Tech
    Technical Support, Cloud Computing, IT Consultant
  • Customer Service/HelpDesk
    Technical Support, Cloud Computing
Job Description & How to Apply Below
A cutting-edge cloud technology company is seeking a Senior Technical Customer Success Manager who will be pivotal in enhancing customer satisfaction and retention for enterprise organizations. This role involves leading onboarding processes, tracking customer metrics, and collaborating with teams to resolve technical issues. Candidates should have over 7 years in customer success or account management, a strong grasp of AWS services, and the ability to effectively communicate with clients.

The position allows for full-time remote work within the US.
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Position Requirements
10+ Years work experience
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