Solutions Architect - M365 Endpoint

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.

If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

• Continuous professional growth and leadership opportunities.

• Health, wellness, and financial benefits to offer peace of mind to you and your family.

• World-class facilities and the technology you need to thrive – in our offices or yours.

The Solutions Architect – M365 Endpoint will analyze, design, and implement Microsoft endpoint management solutions and related products for our company’s end customers and partners. They will also serve as the technical lead in installing, configuring and upgrading services within our customers’ and partners’ environments.

This position is a remote position with Home Office setup as determined by SHI management.

• Responsible for the design and implementation of Microsoft Intune device management solutions and related technologies based on customer requirements including:

• Microsoft Intune

• Windows, macOS, mobile deployment

• Apple Automatic Device Enrollment

• Android Zero Touch

• Autopilot

• Manual enrollment scenarios

• Post-deployment configuration

• Application packaging and deployment

• Certificate deployment (SCEP)

• Security baselines and standards (Microsoft, CIS, etc.)

• Script creation and deployment

• Bash

• Power Shell

• Batch

• VBS

• Device troubleshooting

• Intune Suite feature enablement

• Microsoft Endpoint Configuration Manager (Cfg Mgr)

• Co‑management enablement, including CMG creation

• Workload migration to Microsoft Intune

• Configuration, troubleshooting, and site management

• Entra

• Conditional access

• User and device groups

• Roles and permissions

• App registration

• Microsoft Active Directory

• Entra Hybrid Join

• Group policy creation and migration

• Organizational units and groups

• Microsoft Active Directory Certificate Services

• Device and user‑based certificate issuance

• Network device enrollment service (NDES)

• Additional third‑party tools

• Migration from other MDM tools to Intune

• Tenant to tenant migration (Quest, Forens
  
  IT, Power Sync Pro , etc.)

• Intune integrations (Patch
  
  MyPC, Robo Pack, etc.)

• Microsoft 365

• Plan, manage, and troubleshoot Office software deployments

• Configure Office software updates

• Develop detailed documentation analyzing customer and partner environments and identifying areas of opportunity that can be resolved via Intune endpoint management.

• Create technical roadmaps and design documents for Microsoft Intune implementations, optimizations, and tenant to tenant migrations

• Execute implementation plans and configure customer and partner environments according to design specifications.

• Serve as a technical lead and subject matter expert on projects and workshops, overseeing the work of other project team members and being accountable for the outcome of the project.

• Collaborate with other Microsoft delivery teams on projects involving other work streams such mail migrations and security implementations.

• Document best practices related to technology and processes for future reference by delivery team members.

• Collaborate with sales team in identifying and closing opportunities through customer discovery and scoping meetings and presentations.

• Problem‑Solving:
  Can proactively identify and take ownership of complex problem‑solving initiatives, initiate preventative measures, collaborate with others to find solutions, and drive successful outcomes.

• Communication:
  Can effectively communicate complex ideas and information to diverse audiences, facilitate effective communication between others, and mentor others in effective communication.

• Adaptability:
  Can lead others through change, help teams adapt to new directions, and create a culture open to change.

• Leadership:
  Can take ownership of complex team initiatives, collaborate with others in decision‑making processes, and drive team performance.

• Teamwork:
  Can build and lead multiple teams, fostering a cooperative environment and ensuring effective communication between team…