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Remote Family Tech Support Analyst
Remote / Online - Candidates ideally in
Frankfort, Franklin County, Kentucky, 40601, USA
Listed on 2026-01-19
Frankfort, Franklin County, Kentucky, 40601, USA
Listing for:
Pearson
Remote/Work from Home
position Listed on 2026-01-19
Job specializations:
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support
Job Description & How to Apply Below
A leading provider of virtual education is seeking a Family Technical Support Analyst to work remotely. This role involves providing technical support to students and caretakers, ensuring smooth operation of educational technology. Responsibilities include troubleshooting issues, logging calls, following up on unresolved problems, and assisting users with their technology needs. Candidates should have strong customer service skills, technical support experience, and a detail-oriented approach to problem-solving.
Compensation is set at $20 - $22 per hour.
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