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Remote Technical Support Specialist - Enterprise Solutions

Remote / Online - Candidates ideally in
Annapolis, Anne Arundel County, Maryland, 21403, USA
Listing for: EBSCO Information Services
Remote/Work from Home position
Listed on 2026-01-19
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 36855 - 52650 USD Yearly USD 36855.00 52650.00 YEAR
Job Description & How to Apply Below
A leading research solutions company seeks a Technical Support Representative for their remote team. Key responsibilities include providing technical support, troubleshooting software issues, and maintaining customer satisfaction. The ideal candidate will have 2 years of experience in application support, strong communication skills, and familiarity with issue tracking systems. This position offers flexibility and a competitive salary range from $36,855 to $52,650 annually, along with a robust benefits package.
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