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Bilingual Remote Service Desk Analyst; French/English
Remote / Online - Candidates ideally in
Little Rock, Pulaski County, Arkansas, 72208, USA
Listed on 2026-01-19
Little Rock, Pulaski County, Arkansas, 72208, USA
Listing for:
CAI
Full Time, Remote/Work from Home
position Listed on 2026-01-19
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
A global technology services firm is seeking a Bilingual Service Desk Analyst to provide Level 1 technical support for associates and vendors. This is a remote, full-time position requiring excellent customer service skills and proficiency in both English and French. Responsibilities include interacting with users to troubleshoot technical issues, providing support for both hardware and software, and maintaining documentation. Ideal candidates should have a minimum of 6 months’ experience in technical support or customer service and a strong work ethic.
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