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Bilingual Remote Service Desk Analyst; French/English
Remote / Online - Candidates ideally in
Santa Fe, Santa Fe County, New Mexico, 87503, USA
Listed on 2026-01-19
Santa Fe, Santa Fe County, New Mexico, 87503, USA
Listing for:
CAI
Full Time, Remote/Work from Home
position Listed on 2026-01-19
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A global technology services firm is seeking a Bilingual Service Desk Analyst to provide remote Level 1 technical support in both English and French. The ideal candidate will have at least 6 months of experience in a Service Desk role and customer service experience. Responsibilities include troubleshooting hardware/software issues, providing exceptional customer care, and ensuring accurate documentation of requests. The position requires a high school diploma or GED, with an associate degree preferred.
This is a full-time remote role with specific shift hours and a pay rate of $18 per hour plus bonuses.
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