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Remote Family Tech Support Analyst - LMS & IT
Remote / Online - Candidates ideally in
Santa Fe, Santa Fe County, New Mexico, 87503, USA
Listed on 2026-01-19
Santa Fe, Santa Fe County, New Mexico, 87503, USA
Listing for:
Pearson
Remote/Work from Home
position Listed on 2026-01-19
Job specializations:
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support
Job Description & How to Apply Below
A leading virtual education provider in the United States is looking for a Family Technical Support Analyst to provide remote technical support to students and caretakers. Responsibilities include troubleshooting software and hardware issues, handling inbound calls, and logging details accurately. Candidates should possess strong phone manners, exceptional customer service skills, and prior help desk experience. A college degree is preferred, and knowledge of networking and technical applications is essential for success in this role.
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