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Remote Family Tech Support Analyst - LMS & IT
Remote / Online - Candidates ideally in
Madison, Dane County, Wisconsin, 53774, USA
Listed on 2026-01-19
Madison, Dane County, Wisconsin, 53774, USA
Listing for:
Pearson
Full Time, Remote/Work from Home
position Listed on 2026-01-19
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support, IT Support
Job Description & How to Apply Below
A leading virtual education provider is seeking a Family Technical Support Analyst to provide remote assistance to students and caretakers. Responsibilities include troubleshooting technical issues related to software and hardware, managing customer inquiries, and maintaining detailed logs of support activities. Ideal candidates will have excellent communication skills, technical problem-solving experience, and a commitment to customer service. The position offers a competitive salary of USD 20 - 22 per hour and is eligible for full-time employment.
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