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Technical Support IT Support HelpDesk/Support

Remote Technical Support Specialist - Enterprise Solutions

Remote / Online - Candidates ideally in
Baton Rouge, East Baton Rouge Parish, Louisiana, 70873, USA
Listing for: EBSCO Information Services
Remote/Work from Home position
Listed on 2026-01-19
Job specializations:
  • IT/Tech
    Technical Support, IT Support, HelpDesk/Support
Job Description & How to Apply Below
A leading information services provider is seeking a Technical Support Representative to provide effective support for its software solutions. The role involves troubleshooting issues, ensuring customer satisfaction, and maintaining positive relationships with both internal teams and clients. Candidates should have experience in application support, excellent communication skills, and the ability to work in a remote environment. A BA/BS degree or equivalent experience is preferred along with strong customer support skills.
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