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Remote VoC & BI Lead: Digital Experience Insights

Remote / Online - Candidates ideally in
Montpelier, Washington County, Vermont, 05604, USA
Listing for: Humana Inc
Full Time, Remote/Work from Home position
Listed on 2026-01-19
Job specializations:
  • IT/Tech
    Data Analyst, Digital Marketing
Job Description & How to Apply Below
A healthcare services organization seeks a Digital Voice of Customer Program Leader in Montpelier, Vermont. You will develop and manage the VoC strategy, ensuring alignment with customer experience goals. Responsibilities include vendor management with Qualtrics, collaborating with cross-functional teams, and analyzing customer data to identify trends. The ideal candidate has strong project leadership and data analysis skills, along with excellent communication abilities.

This full-time role offers a competitive salary and comprehensive benefits package.
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