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Remote CCaaS Configuration & Optimisation Analyst
Remote / Online - Candidates ideally in
Portsmouth, Hampshire County, PO5, England, UK
Listed on 2026-01-18
Portsmouth, Hampshire County, PO5, England, UK
Listing for:
Bluecrest Wellness
Remote/Work from Home
position Listed on 2026-01-18
Job specializations:
-
IT/Tech
Data Analyst
Job Description & How to Apply Below
A health and wellness company is seeking a Configuration Analyst to optimize their CCaaS Platform and enhance customer experience technologies. The role involves maintaining oversight of service modules, supporting configuration improvements, and utilizing data analytics to provide insights and recommendations. The ideal candidate will have strong analytical, communication, and organizational skills, with experience in real-time management within a multi-channel environment.
This is a hybrid position based in England and offers various company benefits.
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