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Remote Tier I Service Desk Technician — Veteran
Remote / Online - Candidates ideally in
Madison, Dane County, Wisconsin, 53774, USA
Listed on 2026-01-18
Madison, Dane County, Wisconsin, 53774, USA
Listing for:
GovCIO
Remote/Work from Home
position Listed on 2026-01-18
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
A leading IT service provider is seeking an Associate Service Desk Technician - Tier I to provide first-tier technical support focused on assisting veterans. This fully remote position requires strong technical and customer service skills, familiarity with mobile devices, and effective communication. Typical tasks include troubleshooting, guiding users, and ensuring proper ticket documentation. The company values reliability and continuous improvement and provides a competitive salary.
This role offers an opportunity to make a meaningful impact in supporting the veteran community.
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