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Remote Family Tech Support Analyst
Remote / Online - Candidates ideally in
Juneau, Juneau Borough, Alaska, 99812, USA
Listed on 2026-01-17
Juneau, Juneau Borough, Alaska, 99812, USA
Listing for:
Pearson
Remote/Work from Home
position Listed on 2026-01-17
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
A leading education company seeks a Family Technical Support representative to provide remote technical support to students and families. Responsibilities include troubleshooting technical issues, logging calls, and ensuring high customer satisfaction. Ideal candidates should possess strong communication skills, a proven ability in technical troubleshooting, and prior experience in a contact center. Join a collaborative team dedicated to enhancing the online learning experience and help shape the future of education.
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