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Remote IT Service Desk Analyst; Intermediate
Remote / Online - Candidates ideally in
Oakland, Alameda County, California, 94616, USA
Listed on 2026-01-17
Oakland, Alameda County, California, 94616, USA
Listing for:
Blue Shield of CA
Remote/Work from Home
position Listed on 2026-01-17
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A health insurance provider in California is seeking an IT Service Desk Support Analyst to provide remote technical support for end users. This role requires at least 3 years of experience, with a preference for candidates with Service Desk experience in a high volume call center. Knowledge of Active Directory, Microsoft Exchange, and Office 365 is essential. The analyst will provide diagnostics, troubleshoot technical issues, and develop operational procedures to enhance customer service.
This role is crucial to ensuring effective IT support in a dynamic environment.
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