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HelpDesk/Support IT Support

Service Desk Lead — Hybrid IT Support & ITIL

Remote / Online - Candidates ideally in
Taylor, Wayne County, Michigan, 48180, USA
Listing for: Medium
Full Time, Remote/Work from Home position
Listed on 2026-01-17
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Job Description & How to Apply Below
A leading service company in Michigan is seeking an experienced Service Desk Manager to lead a team of technicians. The role emphasizes ensuring high-quality customer support, troubleshooting IT issues, and fostering team collaboration. The ideal candidate will have over 7 years in a Service Desk environment, strong leadership skills, and a bachelor's degree in a relevant field. A hybrid remote work schedule is available after the initial onboarding period.

Competitive benefits include a performance bonuses and an employee stock program.
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