Federal MS Transition Manager; Clearance Required Secret Hybrid Remote & On-site, CO, GA

Federal Managed Services Transition Manager

Hybrid Remote & On-site, CO, GA. Remote/Teleworker. Security clearance required (Secret). 25% travel to customer sites.

Hewlett Packard Enterprise is the global edge‑to‑cloud company advancing the way people live and work. We help companies connect, protect, analyze and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world.

Federal Managed Services Transition Manager – US Federal Customer Onboarding.

The Managed Services Transition Manager is responsible for leading and coordinating the successful onboarding and transition of US Federal customers to managed IT services. This role ensures all onboarding activities meet federal compliance standards, customer requirements and organizational objectives while working closely with build teams, professional services and managed services engineering teams. The Transition Manager will represent Managed Services onboarding within broader Federal/Public Sector programs and drive continuous improvement across projects.

• Transition Planning: Develop and manage transition plans and timelines for onboarding US Federal customers to managed services.
• Cross‑Functional
  
  Collaboration:
  
  Work closely with build, professional services and managed services engineering teams to ensure seamless delivery of transition activities, including ITSM platform deployment and monitoring tools setup.
• Tools Onboarding Coordination: Coordinate with managed services engineering team for deployment/configuration of ITSM/ITOM/CMDB/ITAM platforms and monitoring tools, ensuring compliance with federal requirements and customer needs.
• Stakeholder Management: Serve as the primary point of contact for internal teams, customers and third‑party vendors.
• Compliance Oversight: Ensure all activities adhere to US Federal regulations (FedRAMP, FISMA, NIST) and organizational security policies.
• Risk Management: Identify risks, develop mitigation strategies and escalated issues.
• Process Coordination: Oversee discovery, data migration, service setup, cutover and operational readiness.
• Documentation & Reporting: Maintain comprehensive transition documentation and provide regular updates.
• Service Readiness: Ensure all service components, SLAs, support processes and integrations are operational and validated before handover to operations.
• Continuous Improvement: Actively participate in lessons learned reviews to drive ongoing process improvements.

• Represent Managed Services onboarding requirements as part of the larger Federal/Public Sector Program team.
• Lead early engagement efforts for Managed Services in collaboration with Managed Services Engineering.
• Track all Federal/Public Sector deals in the Managed Services pipeline globally, providing visibility and status updates.
• Directly lead large/complex projects, ensuring a successful transition from onboarding to operations/run.
• Actively participate in and contribute to lessons learned sessions to continuously enhance onboarding and transition practices.

• Experience onboarding and transitioning projects, preferably in a large or complex environment.
• Hands‑on Managed Services experience, including collaboration with engineering and professional services teams.
• Federal/Public Sector experience, with a strong understanding of compliance, security and regulatory requirements.

• Bachelor Degree preferred, or equivalent job experience;
  Master Degree preferred.
• Experience working in Federal/Public Sector industries desired.
• Security Clearance required.
• 10 year’s experience in project management or related roles/businesses.

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

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