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Remote Family Tech Support Analyst
Remote / Online - Candidates ideally in
Madison, Dane County, Wisconsin, 53774, USA
Listed on 2026-01-17
Madison, Dane County, Wisconsin, 53774, USA
Listing for:
Pearson
Full Time, Remote/Work from Home
position Listed on 2026-01-17
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
A leading virtual education provider is seeking a Family Technical Support Analyst to deliver remote technical assistance to students and families. The role involves troubleshooting issues across multiple platforms, maintaining detailed records, and providing outstanding customer service. Ideal candidates possess strong communication skills and prior experience in a technical support environment. This full-time position offers a competitive hourly salary ranging from $20 to $22, with opportunities for growth in a dynamic education technology landscape.
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