Logistics Analyst

Responsibilities

Provide IT hardware (HW) and Software (SW) asset logistics lifecycle management including periodic supply inventory, day-to-day shipping, receiving, tagging, tracking, communication and deployment ensuring optimal and secure operations.

Document procurement packages, shipping vendor, packaging supply vendor information and asset information based on asset specifications to include cost information, package delivery agreements, tracking, lost packages, claims, etc.

Manage logistics database to track hardware and software logistics and work with team members on a consolidated view of Assets across Logistics, Maintenance and Management including lost packages, other remediation efforts, and periodic audits.

Document and report Package Inventory management/physical accountability checks on all logistics supplies, Monthly Critical Priority Incidents and High Priority Incidents, partners with team members on AES Scores, VA Monitoring Framework, auto alerts to VA Office of IT, discrepancy & corrective action.

Work closely with Analytics Lead on Asset and Account control Center Dashboard (Power BI) including Asset Logistics Management, and Quarterly KPI Report.

Partner with team members for asset procurement, packages, cost information, etc. Coordinate and collaborate with defined escalation paths and fellow Asset team members for specifications and dependencies to maintain the baseline.

• Manage and utilize asset logistics information for compliance and data calls.

• Bachelor’s degree in engineering, mathematics, business administration (8 years of additional relevant experience may be substituted for education).
• Strong Service Now experience.
• 5 years of experience with IT asset logistics, Service Now or similar ITAM/ITSM.
• Experience in the procurement, maintenance, distribution, and replacement of material to enable a review and analysis of logistics plans.
• Experience in monitoring progress/status and be able to identify program/project performance issues and risks.
• Experience with MS Office Suite (Excel, PowerPoint, Word).
• Good communication and interpersonal skills.
• Ability to obtain and maintain Public Trust Clearance.
• Must be US Citizen or Green Card Holder.

• Experience supporting a federal client.
• ITIL certification.

This is a remote position.