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Remote SaaS Support Lead - Customer Experience & Ops
Remote / Online - Candidates ideally in
Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listed on 2026-01-17
Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listing for:
Nexthire
Remote/Work from Home
position Listed on 2026-01-17
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
A leading tech company is seeking a Technical Support Lead to oversee the customer support team, ensuring timely resolution of queries and collaboration with engineering. The ideal candidate has over 5 years of support experience, strong leadership skills, and familiarity with support tools like Zendesk.
This role offers opportunities for career growth and a competitive salary within a dynamic environment.
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